Posts in business
How to foster workplace passion

It is well-documented that many folks are not passionate about their work. According to this white paper by Deloitte University Press, up to 87.7% of America’s workforce do not contribute to their full potential because they don’t have passion for their work.

At the beginning of "StrengthsFinder 2.0 "(p. ii-iii), author Tom Rath presents some equally disheartening data. He relates that Gallup had surveyed in excess of 10 million people worldwide on the topic of employee engagement. In that survey, only 1/3 strong agreed with the following statement: “At work, I have the opportunity to do what I do best every day.”

In a related poll of 1,000 participants, all of whom responded that they disagree or strongly disagree with the above statement (“At work…”), not a single one said that they were emotionally engaged at work.

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Be aware of your blind spots

Let’s be frank. We all have them, regardless of our robust talents and successes. We may know a lot about our work and our industry and think that there’s nothing else for use to learn. Perhaps we see ourselves as connecting great with others and fail to identify problematic relations. Maybe we think that we run great meetings, while participants feel disengaged or that we do not solicit sufficient input. Regardless of the issue, we need to be cognizant that things aren’t always as rosy as we may think and we'd benefit from getting and maintaining as clear a picture as possible of our job performance.

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Know Your Why

In a moving video talk, comedian Michael Jr. describes the power of knowing your “why.” In it, he showed an audience a clip from a different event, in which he asked a member of that audience to sing the opening stanzas from “Amazing Grace.” The gentleman, a music teacher, began in a deep baritone and sang the refrain flawlessly.

After praising his performance, the comedian asked the teacher to do it again, but this time painted a scenario of true appreciation, such as a family member being released from prison. Not surprisingly, the second performance far outshone the first. This time, the song was performed with added feeling and emotion. The words were more animated and the tone was deeper and richer. Michael Jr. concluded that, “When you know your ‘why’ then your ‘what’ has more impact, because you’re working towards your purpose.”

Leadership expert Simon Sinek calls this “the golden circle.” He says that it’s not enough to know what you do and how you do it. At our essence, we are most motivated by knowing why we do things. And it’s through that awareness that we can best connect with and sell to others.

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Why Emotional Intelligence Matters

Oftentimes, the biggest obstacle for a new leader has little to do with how well she knows the job or whether she possesses the right technical skills. In fact, most leadership experts identify poor interpersonal qualities and practices as the main reason that so many new leaders stumble out of the gate. They suggest that such relational transgressions as not communicating often, not being available for people on a consistent basis, and being unpredictable emotionally are primary contributors to new leaders failing to gain traction.

These and other negative interpersonal behaviors may mean that a person is weak in the area of Emotional intelligence (EI.) EI refers to a person’s ability to understand and manage his/her personal emotions and interpersonal conduct, as well as those of the people around him/her. People who rank high in EI are in tune with their feelings and emotions and can accurately predict how they might affect other people.

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The first 90 days: Getting off on the right foot

Leaders’ early actions, especially for those with more challenging leadership responsibilities, can often determine whether they succeed or fail. Harvard professor and leadership transition expert Michael Watkins writes in his best-selling book The first 90 days, that “When leaders derail, their problems can almost always be traced to vicious cycles that developed in the first few months on the job.” According to Watkins, what leaders do early on during a job transition is what matters most. Colleagues and others form opinions about them based on the limited information that they have available, and, once those opinions are formed, it can be quite difficult to change their minds in the months and even years that follow.

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Being an abundant mentor

Mentoring programs typically fail because one or more positive ingredients listed above are missing. Without question, the mentor’s head has to be fully in the game. When I first began as a head of school, I was assigned an experienced mentor from a different school on the other side of the country. He agreed to help me as a favor, and, predictably, as the school year progressed and his schedule became increasingly more filled, our time together dwindled to the point that the relationship had practically ended on its own.

In addition, a mentor has to be able to earn the protégé’s trust. That is not as simple as it sounds. In addition to demonstrating capacity, effective mentors find ways to make their protégés genuinely feel that they have the mentor’s best interests in mind.

One great way by which to build such trust is to think in abundance. Abundance theory sees the world as offering infinite possibilities. It suggests that not only is there plenty to go around (the opposite of scarcity thinking) but it also posits that my helping others will help me, in terms of sharpening my skillset and building increased capacity and demand within the field.

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Being right isn’t always the goal

Different viewpoints are based off of the unique approaches, biases and inclinations that we bring to situations. However, where we get ourselves into trouble, particularly in the workplace, is when we assume that our perspective is the only one that exists, let alone the only one that matters.

Such narrow thinking can be even more damaging for leaders. Not only does it prevent them from grasping opportunities and identifying challenges that only others are attuned to, but it can lead to discontent and frustration in others who do not feel heard or valued.

How can we make sure to avoid such thinking and ensure that we not only become more mindful of other views but actively seek them out?

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Abundance Theory in the Workplace

A few years back, I had made the decision to shift careers from school leadership to that of executive coach and consultant. To that end, I enrolled in a doctoral program studying human and organizational psychology. In my first course, I was told to interview someone who was in the same field that I sought to pursue and ask that person a series of questions relating to their career path.

After doing some research, I found two successful women that fit the bill. While both were pleasant to speak with and generous with their time, one in particular, a coach and trainer, shared some things that really made an impression on me. She said that she had benefitted from others’ expertise when she had gotten started and was always looking for ways to “pay it forward” to other aspiring professionals. The fact that I was planning to move to her general area and serve similar clients did not deter her from giving freely of her advice. She even met me on another occasion over lunch to talk further about how to help me transition and grow my business.

This woman’s behavior not only helped me to get started but she also inspired me to rethink a lifelong script that had become part of my inner thinking and attitude. I refer specifically to Scarcity Theory.

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The Maccabee in You

As a leader, you know that leadership offers great opportunities to guide and inspire others, to set the agenda and see it to fruition. However, it also can place us in compromised situations, where we feel as if we have lost control of the situation around us and need to engage in damage control. There are even times when we step into a leadership role that did not previously exist in order to address a need, a problem or a concern, oftentimes a pressing one at that. Such was the case of Matthias, the elderly priest who assumed an expanded leadership role at a time of great national duress in order to save his nation and the Torah that they treasured.

In this article, I will aim to distill leadership lessons from within the broader historical context, lessons that we can apply within our own lines of work and our lives in general.

1. Understand the objective - For most of our nation's history, we have lived in exile (either in the literal sense or in our homeland under foreign subjugation). While in exile, we enjoyed varying levels of freedoms and autonomy, but were generally content to subvert ourselves to our host nation so long as we were given the freedom to live religiously as Jews.

Matthias and his sons had no interest in attacking the Seleucid forces. They had fled to Modiin, a small hamlet on the outskirts of Jerusalem, because they knew that it would give them a better opportunity to live a Torah-observant lifestyle than in the now-Hellenized capital. Knowing what was of primary importance to them is what drove their decision to relocate as well as all of their subsequent ones.

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