Mastering Mindset: Leveraging Mental Frameworks for Setting and Achieving Process Goals

As we pursue of our aspirations, whether personal or professional, setting goals is often the first step towards progress. However, while outcome goals define the destination, it's the process goals that pave the way towards achievement. Process goals focus on the journey, the steps, and the habits necessary to reach our desired outcomes. Yet, setting and achieving these goals isn't solely about creating a to-do list; it's about cultivating the right mindset to navigate challenges, setbacks, and successes along the way.

I choose to see how I've succeeded, not how I've failed

Recently, a dental crown came loose.

It filled a gap from a tooth that I lost years ago due to neglect.

Root canal and all.

Back in the day, I would brush less frequently, drink soda, and view dental visits as things to avoid.

The result was that I lost a couple of teeth and had some others that needed much help to save.

Since then, my personal dental care has improved significantly.

And, thank God, I haven't even had a cavity in quite some time.

So, when it became clear that I needed to replace the crown (and went through the process of fitting for a new one,) it brought me back to that time when it seemed like I was in for a rude awakening every time I visited the dentist.

Replace "No" with "Not Yet"

I was eleven years old, and I was thoroughly embarrassed.

A week earlier, one of the counselors had asked me if I would share a Torah thought at an upcoming Shabbos (Sabbath) camp meal in front of hundreds of others.

I was a pretty confident kid, so I agreed.

And then I spent many minutes preparing.

When the time arrived, I stood up on the bench and started speaking.

Towards the end, my mind froze and I couldn't remember the next part.

Somehow, I got through it, but I crumbled inside from embarrassment.

Which resulted in me burying myself underneath the table afterwards in shame.

How Gritty Are You?

I recently talked to a staffing agency about the importance of being gritty.

Grit is about tenacity, resilience, and a willingness to keep pushing through despite obstacles and our own natural inclination to take the easy way out.

Staffing recruiters, like most salespeople (and who isn't in sales?) need to be gritty in the face of rejection, radio silence, ghosting, and, even worse, angry clients.

It's what allows them to meet more people, make more referrals, and close more deals.

And live up to their mission of improving the lives of employers and employees by making the connections that grow businesses and provide opportunities (not their exact mission, but my take)

You can do this! You just have to believe.

For three years, I poured my blood, sweat, and tears into being the best head of school I could be.

And then, one day, it all ended.

Eight years and one month ago, I was out of work and needed to start again.

Thousands of miles away from where I grew up and where all of my family and friends lived.

Entering a field that I knew little about and had no reputation to speak of.

Relocating my family to a small, grungy house that had "potential," because that was all that we could afford in our new, more expensive community.

It was a dark time in my life.

But, I had promised myself then that I would never again be beholden to others for my income.

So, I hung a shingle and got to work.

How to Receive Feedback Like a Boss, Part I

We all need feedback if we are to grow and perform at our very best. And if our people don’t have a way to express their fears and concerns, what will that do to their morale, engagement, and desire to remain at your company?

So, before discussing strategies for receiving feedback, we must first tackle the challenge (and it’s a big one!) of getting our people to open up to us in the first place.

Part of the challenge here could be our mindset. In her bestselling book Mindset: The New Psychology Of Success, Stanford Professor Carol Dweck talks about people’s mindsets with regards to their ability to perform new tasks. She talks about people who stay squarely in their comfort zones and others that venture well beyond them. Dweck labeled these mindsets as “fixed” and “growth,” respectively.

How to Help Yourself When You’re Helping Others

A colleague of mine recently attended an educational conference. She met a teacher during a session about working with students who have experienced trauma. The teacher said that she knew how to help traumatized students but asked wonderingly, “How do I help me? You have to get into their lives in order to teach them. And their trauma is deep. It stays with you. So, here’s my question: After I go over the line to help them, who pulls me back?”

Sadly, traumatic situations do not only affect students and their teachers. Many working professionals have also experienced workplace trauma, which can be categorized as follows: (1) stressful events (death, grief, suicide, accident or injury), (2) organizational stressors (bullying, threats, harassment, betrayal, maliciousness, extreme isolation, chronic pressure, toxic work environment, uncertainty, fear for the future, downsizing or fear of unemployment), (3) physical stressors (noise, chaotic environment, sense of no control over space, fear for physical safety, harsh or flashing lights, extremes of heat or cold, working amid construction) and (4) external threats (evacuation, lockdown, fire or robbery).

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