Posts tagged management
Huddle Up Each Morning

No project of scale or meaningful work across channels can occur without clear communication. Everyone involved must know what needs to be done and how they’re expected to do it. Otherwise, you’ll quickly get a silo effect, under which team members learn to work independently and without consideration of the greater group goals.

To help facilitate team communication, consider scheduling daily standing meetings (often called morning huddles or daily check-ins). These meetings are ways for teams to convene in a brief, focused way and ensure the day starts off happy and productive.

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What Do You Need To Be Productive?

The last component of this first productivity step is to assess what is needed, in terms of materials, systems, knowledge and skills, to get the job done. Perhaps you’re lacking a sufficiently powerful computer system or CRM option. Maybe you need to learn something additional. Whatever it is, position yourself in advance to hit the ground running so that you experience the fewest interruptions and setbacks possible before getting started.

While the range of tech instruments and resources is beyond our scope, it should be obvious that you want to be using the right tools to get things done. Investments in proper technology and information systems will increase productivity while decreasing frustration that comes with doing today’s work with yesterday’s tools.

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Delegate to Accelerate Lesson 4: Empower and Monitor to Ensure Success (DTA Registration is open!)

This fourth and final “Delegate to Accelerate” recording addresses how to empower your people and monitor their progress to ensure a delegated project is completed properly.

We cover these topics:

  1. Granting authority

  2. Learning to trust others

  3. Being prepared to assist

  4. Monitoring progress

  5. Correct or redirect as needed

Listen in to the below recording to learn more and to bring yourself that much closer to true acceleration!

Oh, and by the way, I describe a special offer in this video that you don’t want to miss!

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Delegate to Accelerate Lesson 3: How to Plan the Delegation Process to Ensure Success

This third “Delegate to Accelerate” recording (first can be found here; second can be found here) addresses how to plan the delegation process to ensure its success.

We cover these topics:

  1. Why we need to develop a delegation culture

  2. How to decide what to delegate

  3. Building others’ skills and efficacy

  4. Be clear on tasks and outcomes

Listen in to the below recording to learn more and to bring yourself that much closer to true acceleration!

Oh, and by the way, I mention a special offer in this video that you don’t want to miss!

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What Kind of Cop Are You?

Can you be nice and still get things done? Is it possible to be pleasant and still respected?

The short answer is yes. It is possible to balance the two, to set high expectations and yet find ways to be giving, demonstrate care, and go the extra mile. (For more about leaderships styles and how to best leverage your style with others’ needs, clink here.)

Leading others is less about choosing a persona (changing who we are at our core can be awfully difficult and can lead to all sorts of unwanted side effects) and more about finding a way for your inner self to balance against what your people really need.

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When NOT to Delegate

As valuable as delegation can be, there are times where it’s simply not advisable. The following list presents when it’s better to not delegate but rather keep the project for yourself:

  1. The task has not been fully thought through – If you aren’t able to explain the task and its goals in concrete terms, then you have more work to do before handing it off to someone else to accomplish.

  2. The project must be done in a specific way – In some situations, such as an intricate project that you developed and possess intimate knowledge of, delegation may create more problems than benefits.

  3. It takes more time for explain what to do than to just do it yourself – This assumes that this is a one-off project that just needs to be done and taken off the list. A recurring project or one that will provide opportunity for meaningful subordinate development should not be included in this list.

  4. When you really enjoy doing it – There’s nothing wrong with doing some things that can be taken over by others but still provide you with a positive burst of motivation or excitement, such as greeting students and parents in carpool. But learn to limit these so that you can ensure that you’re still doing the work that you really need to be doing.

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How to Decide What to Delegate

In our last post on delegation, we focused on situational leadership and how it impacts the role a leader plays in transferring work and responsibility to others. In this post the focus will shift to when one should delegate, and when one shouldn’t.

Choosing tasks to delegate can be trickier than it seems. There are some tasks, such as high-risk or crisis-related activities, that leaders should never delegate. Other responsibilities, including those that will be performed once or rarely and require much guidance and direction, should also not be included.

To determine when delegation is most appropriate, consider these key questions:

  1. Is this a task that someone else can do, or is it critical that you do it yourself?

  2. Is there someone else who has (or can be given) the necessary information or expertise to complete the task?

  3. Does the task provide an opportunity to grow and develop another person's skills?

  4. Is this a task that will recur with some frequency, in a similar form, in the future?

  5. Do you have enough time to delegate the job effectively and stay on top of things? Time must be available for adequate training, for questions and answers, to check in on progress, and to re-imagine/rework when necessary.

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Are you a leader or a manager?

The terms leader and manager are often used interchangeably. Are they the same? Most leadership experts say “no.”

In Leading Change, Harvard professor John P. Kotter explains the difference as follows: “Management is a set of processes that keep an organization functioning… The processes are about planning, budgeting, staffing, clarifying jobs, measuring performance, and problem-solving when results did not go to plan,” writes Kotter. (“Leadership, in contrast,) is about aligning people to the vision…(through) buy-in and communication, motivation and inspiration."

To summarize, management is keeping things functioning in their current state, while leadership is about crafting and implementing a new vision.

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