I choose to see how I've succeeded, not how I've failed

Recently, a dental crown came loose.

It filled a gap from a tooth that I lost years ago due to neglect.

Root canal and all.

Back in the day, I would brush less frequently, drink soda, and view dental visits as things to avoid.

The result was that I lost a couple of teeth and had some others that needed much help to save.

Since then, my personal dental care has improved significantly.

And, thank God, I haven't even had a cavity in quite some time.

So, when it became clear that I needed to replace the crown (and went through the process of fitting for a new one,) it brought me back to that time when it seemed like I was in for a rude awakening every time I visited the dentist.

Before judging, pause and ask yourself this question

Oftentimes, we rush to judge others and we assume that people are in full control, and that they're just acting rude, loud, etc. anyway.

But let's remember that we've all had moments where we struggle!

We struggle with our emotional health.

We struggle with the people around us.
We struggle with our finances.
We struggle with our physical health.
We struggle with our circumstances.

We are constantly struggling! And because of this struggle we don't always have the optimum awareness and sense of how we should be interacting with other people.

Choose Empathy Over Efficiency

When you speak with clients, customers, or prospects, do you focus more on empathy or efficiency?

Empathy: the ability to understand and share the feelings of another.

Efficiency: the ability to accomplish something with the least waste of time and effort.

When you focus on empathy, you can’t be as efficient.

When you seek efficiency, empathy must be kept to a minimum.

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