The last component of this first productivity step is to assess what is needed, in terms of materials, systems, knowledge and skills, to get the job done. Perhaps you’re lacking a sufficiently powerful computer system or CRM option. Maybe you need to learn something additional. Whatever it is, position yourself in advance to hit the ground running so that you experience the fewest interruptions and setbacks possible before getting started.

While the range of tech instruments and resources is beyond our scope, it should be obvious that you want to be using the right tools to get things done. Investments in proper technology and information systems will increase productivity while decreasing frustration that comes with doing today’s work with yesterday’s tools.

Become a Leader of Influence

At the heart of great leadership is influence, as in the ability to influence others to do what needs to get done.

In a piece written for Forbes, Kevin Kruse defines leadership as “a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.” I like his approach because it factors in some important primary leadership elements: (social) influence, others, effort optimization and goals.

Leadership is about influencing others, rather than demanding and coercing. It speaks to the ability to win people over to a new way of thinking and practice, through idea sharing, collaboration and role modeling. It emphasizes persuasion and motivation over coercion.

Influence occurs primarily through emotional connections, such as when we share triumphant or challenging times together. It also develops when leaders routinely demonstrate feelings of appreciation, care, concern, and empathy.

Unleashing the Introverted Leader

The reality is that introversion has little to do with our levels of social comfort or verbosity. Rather, it reflects on our energy source. Extroverts are people who gain their energy from others. They walk into a room and feel energized, feeding off of the collective energy as they navigate through the crowd. They seek other’s company and feel somehow incomplete if they are left in isolation for too long.

Introverts, in contrast, gain their energy from quiet, private time. They love to think and reflect privately, with the door closed, and enter into public settings out of necessity rather than preference. While many introverts can be described as quiet, introverts are more than capable of speaking and engaging as circumstances dictate. It’s more about their preferences and inclinations rather than their disposition or capacity.

leadershipNaphtali HoffNovember 9, 2020Impactful Coaching & Consultingleadership, introverts, social, skills, energyComment

Lessons from My School Leadership Mastermind

When I launched my School Leadership Mastermind for school principals and administrators back in June, I wasn’t quite sure what to expect. It was my first time running a mastermind group of any kind and, while I had participated in and gained from other masterminds, running my own would be a totally different experience. Particularly in the throes of a COVID pandemic that had put school leaders back on their heels for months.

How to prepare your teachers (and yourselves) for a year of uncertainty

While uncertain times demand flexibility, growth mindset, and industriousness from all parties, it’s the leaders who need to create the nurturing, supportive environment for people to do their best work, while setting expectations for others to rise up to. Particularly in times of ambiguity, leaders are looked to for strength, clarity, guidance, and direction. Even when they, too, are unclear about how best to proceed and perhaps even scared, school leaders need to project feelings of confidence and calm and find ways to communicate them with others.

To lead in these conditions, start by controlling your own fear. Your people first need to believe that you’re in control of yourself if they're to have confidence that you can make smart decisions in tough times that affect others. One independent school headmaster I know made a calculated move back in March (just before the lock down) that he quickly came to regret. Apparently, some teachers had acted lackadaisically early on with their student supervision as the scope and severity of COVID was still being understood. The headmaster responded by raising his voice at a teacher meeting as a way of impressing upon his staff that COVID was serious and that children’s lives were at stake. The result was a fearful staff and an admonition from the school’s lay leadership.

The 3 I's of effective leadership

For leaders, the letter “I” represents three key elements in their ultimate success. These elements build from the inside out, starting with one’s core identity and purpose and extending far beyond self. They remind us of what we can do and become when we solidify our core and make others’ success our focus.

They are: (1) integrity, (2) influence and (3) impact.

Integrity helps us become the best versions of ourselves and communicates what we stand for.
Influence allows us to direct and augment the work of others.
Impact is all about results. We create impact when we achieve our goals.

These three do not exist in a vacuum. In fact, they lead one into the next.

When we’re in integrity (A), we become more influential (B). This, in turn, drives results, magnifying our impact (C).

How to prepare your teachers (and yourselves) for a year of uncertainty

While uncertain times demand flexibility, growth mindset, and industriousness from all parties, it’s the leaders who need to create the nurturing, supportive environment for people to do their best work, while setting expectations for others to rise up to. Particularly in times of ambiguity, leaders are looked to for strength, clarity, guidance, and direction. Even when they, too, are unclear about how best to proceed and perhaps even scared, school leaders need to project feelings of confidence and calm and find ways to communicate them with others.

To lead in these conditions, start by controlling your own fear. Your people first need to believe that you’re in control of yourself if they're to have confidence that you can make smart decisions in tough times that affect others. One independent school headmaster I know made a calculated move back in March (just before the lock down) that he quickly came to regret. Apparently, some teachers had acted lackadaisically early on with their student supervision as the scope and severity of COVID was still being understood. The headmaster responded by raising his voice at a teacher meeting as a way of impressing upon his staff that COVID was serious and that children’s lives were at stake. The result was a fearful staff and an admonition from the school’s lay leadership.

Shifting the Leader’s Mindset from Me to We

Too many new leaders also “have it all wrong,” at least in terms of how they view their new roles. They think of leadership as the next step in their ascent, one that represents an increase in responsibility and authority but not one that necessarily demands change in their core thinking and approaches. In truth, to assume a leadership post is to enter into a whole new professional arena.

Before assuming this new position, accomplishment was all about you and your performance. You worked hard to achieve success and hoped that you would get noticed and promoted. Time and effort were invested in self-promotion, with the understanding that your success would translate into the next step that you desired. Once you become a leader, however, achievement is measured by your ability to grow others, to make the people who work for you more capable and more confident. The game is no longer about you winning. It’s your team that must win for your term as leader to be deemed a success.

Tips for new sales leaders to hit the ground running

New sales leaders face a unique challenge. They rise from the ranks of top salespeople — the ones making the sales — to then be the one who must coach others to close more sales. They also pivot from being part of a group — often having five to 50 peers — to a more rarified air with fewer peers and no same-level colleagues to lean on.

Often, this shift occurs with little-to-no formal training, with the only insight on proper protocol being that which the previous leader did or failed to do. From metrics to staffing to accountability, the upwards move to sales leader is unlike anything these sales professionals have ever done.

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