Call reluctance is a common challenge that plagues many salespeople, from novices to seasoned professionals. It's the hesitation or fear that creeps in when it's time to pick up the phone and reach out to potential customers. This reluctance can significantly impact a salesperson's performance, career progression, and overall success in the field.
Read MoreSetting goals is often hailed as the cornerstone of success, yet many people are reluctant or even afraid to commit their aspirations to paper. This hesitation can stem from various psychological barriers and misconceptions. Understanding these fears and the importance of goal setting can empower individuals to take that crucial step toward achieving their dreams. Here, we’ll explore why people fear setting goals, why it’s important to overcome these fears, and practical strategies to simplify the process.
Read MoreHere are some strategies that can help individuals cope with distressing news while still focusing on work:
Acknowledge Your Emotions: Recognize and accept your emotions rather than suppressing them. It's okay to feel upset or distressed about such events.
Set Realistic Expectations: Understand that during times of distress, your productivity might not be at its peak. Setting achievable goals for the day can help manage expectations.
Create a Supportive Environment: Surround yourself with supportive colleagues or friends who can provide a sense of community and comfort during difficult times.
Read MoreWhile uncertain times demand flexibility, growth mindset, and industriousness from all parties, it’s the leaders who need to create the nurturing, supportive environment for people to do their best work, while setting expectations for others to rise up to. Particularly in times of ambiguity, leaders are looked to for strength, clarity, guidance, and direction. Even when they, too, are unclear about how best to proceed and perhaps even scared, school leaders need to project feelings of confidence and calm and find ways to communicate them with others.
To lead in these conditions, start by controlling your own fear. Your people first need to believe that you’re in control of yourself if they're to have confidence that you can make smart decisions in tough times that affect others. One independent school headmaster I know made a calculated move back in March (just before the lock down) that he quickly came to regret. Apparently, some teachers had acted lackadaisically early on with their student supervision as the scope and severity of COVID was still being understood. The headmaster responded by raising his voice at a teacher meeting as a way of impressing upon his staff that COVID was serious and that children’s lives were at stake. The result was a fearful staff and an admonition from the school’s lay leadership.
Read MoreWhile uncertain times demand flexibility, growth mindset, and industriousness from all parties, it’s the leaders who need to create the nurturing, supportive environment for people to do their best work, while setting expectations for others to rise up to. Particularly in times of ambiguity, leaders are looked to for strength, clarity, guidance, and direction. Even when they, too, are unclear about how best to proceed and perhaps even scared, school leaders need to project feelings of confidence and calm and find ways to communicate them with others.
To lead in these conditions, start by controlling your own fear. Your people first need to believe that you’re in control of yourself if they're to have confidence that you can make smart decisions in tough times that affect others. One independent school headmaster I know made a calculated move back in March (just before the lock down) that he quickly came to regret. Apparently, some teachers had acted lackadaisically early on with their student supervision as the scope and severity of COVID was still being understood. The headmaster responded by raising his voice at a teacher meeting as a way of impressing upon his staff that COVID was serious and that children’s lives were at stake. The result was a fearful staff and an admonition from the school’s lay leadership.
Read MoreFew words scare people like “change.” While we know that change is critical for organizations who want to stay cutting edge and prepare for the future, the fact is that change and disruption are hard on individuals and teams. They mess with our routines, raise questions about proper procedure and protocol, and force us to change our behaviors. Worst of all, they create a fundamental baseline of uncertainty, which cause many to descend into fear and doubt.
So what can leaders so to manage change effectively in the organizations and with their teams? The following are strategies to help manage change effectively:
1. Set the expectation that change is inevitable – Communicate your vision of a dynamic and evolving organization, where progress and change are inevitable. When a major shift happens, your people will be more likely to accept it as a matter of course.
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