11 years ago, my life changed forever.
In July 2013, my tenure as Head of School was already over.
But my new career was very much an unknown.
And, if I'm being honest, I was scared.
Call reluctance is a common challenge that plagues many salespeople, from novices to seasoned professionals. It's the hesitation or fear that creeps in when it's time to pick up the phone and reach out to potential customers. This reluctance can significantly impact a salesperson's performance, career progression, and overall success in the field.
Read MoreI'm currently listening to Jia Jiang's Rejection Proof.
It's a powerful story about how the author's personal fear of rejection and desire to please others created an unintentional international movement to help people overcome rejection and get more out of life and their careers.
Which is one of the areas that I will be focusing on in my upcoming webinar training, "Overcoming Call Reluctance."
New sales leaders face a unique challenge. They rise from the ranks of top salespeople — the ones making the sales — to then be the one who must coach others to close more sales. They also pivot from being part of a group — often having five to 50 peers — to a more rarified air with fewer peers and no same-level colleagues to lean on.
Often, this shift occurs with little-to-no formal training, with the only insight on proper protocol being that which the previous leader did or failed to do. From metrics to staffing to accountability, the upwards move to sales leader is unlike anything these sales professionals have ever done.
Read MoreNew sales leaders face a unique challenge. They rise from the ranks of top salespeople — the ones making the sales — to then be the one who must coach others to close more sales. They also pivot from being part of a group — often having five to 50 peers — to a more rarified air with fewer peers and no same-level colleagues to lean on.
Often, this shift occurs with little-to-no formal training, with the only insight on proper protocol being that which the previous leader did or failed to do. From metrics to staffing to accountability, the upwards move to sales leader is unlike anything these sales professionals have ever done.
Read More