11 years ago, my life changed forever.
In July 2013, my tenure as Head of School was already over.
But my new career was very much an unknown.
And, if I'm being honest, I was scared.
Call reluctance is a common challenge that plagues many salespeople, from novices to seasoned professionals. It's the hesitation or fear that creeps in when it's time to pick up the phone and reach out to potential customers. This reluctance can significantly impact a salesperson's performance, career progression, and overall success in the field.
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Recently, I needed to have a service performed on my car, so I reached out to some providers. I had used one of them, who I’ll call Jake, in the past and was leaning towards doing so again. At the end, however, I decided to go with someone else and communicated my decision to Jake.
Unfortunately, Jake was not all too happy and would not leave me alone afterwards. Instead of accepting my decision, he continued to text and call me to try to discuss. I made clear that my decision had been made, but it took some time until the “harassment” ended.
Suffice it to say that Jake did not earn any credit towards future work with his choice of response.
After thinking about it, I started to realize that I have more Jake in me than I may care to admit.
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